Shipping policy
Pre-Order Policy -
- All Pre-order items have a production timeframe and a shipping timeframe from overseas to our warehouse located in each individual product description; for any product that has the word Pre-order next to their title name.
- All Pre-order products contain different timeframes in which it takes or production to complete and transit time to the warehouse.
- Pre-orders may take around 2 - 4 months depending on the product.
- For order cancelations and refunds. The Cost of goods will not be refunded and only the difference in margin and shipping will be refunded to customers bank.
- By purchasing a pre-order, the customer understands there is a wait time depending on the item and must fully read the product description of said item to understand the shipping timeframes.
- Failure to read any product descriptions with Pre-orders in their title will result in negligence and evidence that customer did not take the time to understand purchasing a pre-order item.
- Chargebacks made without contacting customer support provided with date and evidence and made before the earliest promised shipping dates are invalid.
Shipping - Domestic,
- Within the USA, after an item has shipped, allow 2-5 days for them to arrive to your door ( based on location and transit times and distance )
Shipping - International
- Any package 5 pounds and above will be sent via express international taking around 3 - 10 days.
- 4 Lbs. and under will be 2 - 3 weeks transit time.
Ordering Ready to ship items with Pre-orders.
- Generally, Ordering any items ready to ship with pre-orders will generally have all items ship together with the Pre-order when it is ready to ship out.
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If an Order is large enough, and requires multiple shipments to the Customer. Then ready to ship items will head out first.
- during special seasons and promotions, we may ship in stock items first before pre-orders without any extra shipping or handling fees required.